We hope that you are delighted with your order. However, if for any reason you are not entirely satisfied, you may return any item in its original condition for a full refund within 14 working days from delivery.

If you return items for reasons other than defects in the goods, or incomplete, or incorrect delivery, you will be required to arrange and pay for the return of the items to us. Please ensure you obtain a Proof of Postage when you return the goods to us. You should retain your Proof of Postage in order to provide proof to us that you have returned the goods, in the unlikely event that we do not receive the returned parcel.

If you require a refund we will refund the price paid by you for the goods (exclusive of the initial delivery charge) within thirty (30) days of receiving your returned goods, provided that you have returned the goods to us in their original condition at our distribution centre within 14 working days of delivery.

Refunds will only be made against the original Credit/Debit/Paypal Account used

If you cancel your order but do not return such goods to us within 14 working days, we shall be entitled to collect such goods from you and to charge you for the direct costs of collecting the goods. You should note these charges (which may be deducted from a refund) are likely to exceed the costs of you returning the goods. Until such goods are returned to us, you are obliged to exercise all reasonable care to store the cancelled goods safely and in appropriate conditions.

Please Note:

We cannot and will not accept returned goods that we reasonably believe have been used. In such circumstances, we will notify you that no refund will be available and you will be responsible for arranging for such goods to be returned to you within 28 days of our notification.

Cosmetic products are for external use only. Despite the pure and natural nature of our products, some people react or are allergic to certain substances. Whilst allergic reactions are extremely rare and unexpected, md3skin.com cannot be responsible for allergies to products and resultant ailments if any. Consult with your Doctor prior to using and new skincare products if you are prone to sensitivities.

md3skin.com shall not be responsible for any injury, loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by you or any third party as a result of or which may be attributable, directly or indirectly.

Each user waives and releases md3skin.com to the full extent permitted by law from any and all claims relating to the usage of their products.

Restrictions on Liability and Disclaimer of Damages.

You assume full responsibility and all risks arising from use of this site. 

Product Use: 

As with all Cosmetic Products, we always recommend patch testing prior to facial use to test suitability.

Everyone wants to avoid rashes and harsh reactions to new skincare products. 

But it is important to remember that one can react to natural ingredients, too, even when used properly. The reaction may simply be a personal or hereditary sensitivity to a plant, oil, or ingredient and doesn’t necessarily signify anything about the product or ingredient itself.


The easiest and most widely used method for testing the skin for a reaction is to use what is called the patch test.

  1. Apply a small amount of product to a patch of skin on the inner, lower arm. Rub it in and allow it to dry on the skin.

  2. Do not wash that area of the skin for at least 24 hours; watch for signs of a reaction.

  3. If there is no visible or tactile reaction to the product or ingredient, then it is likely that you will not react negatively to the product or ingredient when used on other portions of the body. The patch of skin can then be washed.


Look for any redness, swelling, itching, burning, bumps, or other unusual reaction to the skin.


Please note that our products are not to be purchased for resale under any circumstances.

This agreement covers purchases made from all of our Global partners.

Goods may not be re-sold without or express written permission and PRIOR agreement.